General

Shopping with Grays

• What is product condition?
• Grays Scam Alerts
• Motor Vehicle Warranty
• Email regarding compensation for vehicle won in Grays online auction
• What is the GraysAssure program?
• Is GST inclusive or exclusive?

Payment Delivery and Returns

Selling with Grays

• WHS Contractor Link
• Who are Grays Vendors?
• What is the difference between Type A & B Assets?
• How do I learn about selling on Grays?

Fees

• Storage Fees
• What is the ‘Administration Fee’?
• Shipping & Handling Fee
• What is Credit /Debit Card/PayPal surcharge?

International

Terms and Conditions

• Complaints Management Policy
• Motor Vehicle Terms & Conditions
• Voucher Terms & Conditions
• Grays Change Of Mind Policy
• Grays Privacy Policy
• What is Grays returns policy?