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  1. Grays Online Help Centre
  2. General

General

Shopping with Grays

  • What is product condition?
  • Where can I find a copy of my invoice ?
  • Website: Login Issues
  • How to Resend Your Documents in a Supported Format for Collection
  • Reserve Price and Referred Sale
  • Masman Freight
See all 27 articles

Payment & Returns

Fees

  • Storage Fees
  • What is the ‘Administration Fee ?
  • Shipping & Handling Fee
  • What is Credit /Debit Card/PayPal surcharge?

Selling with Grays

  • WHS Contractor Link
  • Who are Grays Vendors?
  • What is the difference between Type A & B Assets?
  • Selling with Grays

Site Terms & Conditions

  • Third Party Collection Documentation and Providers
  • WORK HEALTH SAFETY INFORMATION
  • General Site Requirements
  • Grays Site Trade Requirements
  • Inspection & Collection Information
  • Third Party Collection
See all 7 articles

Terms and Conditions

  • User Agreement
  • Returns Policy
  • Complaints Management Policy
  • Motor Vehicle Warranty
  • Voucher Terms & Conditions
Grays Online Help Centre