If you wish to send a third party to collect your goods on your behalf, they will need:
- A copy of your Winner's Email
- A scanned copy of your photo ID
- A letter signed by you authorising them to collect the goods on your behalf (Please refer to the Third-Party Collection Authorisation template below)
- They will also be required to produce identification and sign for the goods on behalf of buyers acting as the authorised agent.
- Please ensure you review the WHS tab to ensure you have a clear understanding of all safety requirements regarding the collection process.
Grays do not carry manual consignment notes nor complete them for third party carriers. Grays staff will not release the goods unless they carry the appropriate authority.
Please note: Grays are not responsible for the goods once they have been signed for. Problems relating to transportation are the responsibility of the third party acting on your behalf.