Please note, pick-up bookings are only available for buy now products and sale lots available for collection from 5 Holbeche Rd, Arndell Park, NSW 2148. The collection address of a product or sale lot can be found on the Sale page and the Collections & Inspections Tab.
Making a booking saves you time when collecting your goods, as our Arndell Park warehouse will be expecting you and your goods will be ready in advance. Please refer to the collection tab on the lot description, for the allocated dates and times available for collection. Booking cut off times are 1 pm (AEST) the previous day.
To make a booking, email pickups@grays.com.au with your:
- Full name
- Invoice number
- Contact number
- Preferred pick-up date & time
Please ensure you have a copy of the winner's email or paid invoice and your driver's license or photo ID. If you authorise a third party to collect your goods, the courier will be required to have a copy of the winner's email, letter of authority together with a copy of the Drivers license from the winning bidder. Please download and print this form for 3rd party pickups.