A limited delivery sale offers delivery within a limited delivery zone only. Anyone outside the delivery zone will have to pick up the items from the Grays Warehouse. Pick up is not an option for customers within the delivery Zone
Why do we offer limited delivery?
The items in a limited delivery sale are unboxed or are of a fragile nature and require a specialist home delivery freight service provided by a Grays nominated carrier.
Within delivery zone
For customers within the delivery zone nominated in the lot description, the goods will be delivered to the address specified on your account between 7am - 7pm Monday to Friday. You will be contacted to arrange a delivery date and window before the delivery taking place. A re-delivery charge will be payable if the carrier is unable to deliver on the first attempt.
Deliveries can only be made to the ground floor and the front door only. Moving the items inside or above ground floor levels will be the buyer's responsibility.
Outside delivery zone
For winning bidders who live outside the delivery zone, it will be the buyer's responsibility to arrange transport to collect their items. There will be a $20 handling and administration fee payable with the total invoice at the end of an sale.
When arranging collection, it is important to note that the items in this sale are not completely packaged and are of a fragile nature. GraysOnline accepts no responsibility for damage to these items once they have been picked up from the warehouse.
To collect your purchases, please attend the collection address during the times advised on the lot description with a copy of your winner's email and photo ID.