Please note, pick-up bookings are only available for buy now products and sale lots available for collection from 376 Newbridge Road, Moorebank NSW 2170. The collection address of a product or sale lot can be found on its product or lot page.
Making a booking saves you time when collecting your goods, as our Moorebank warehouse will be expecting you and your goods will be ready in advance. Please refer to the collection tab on the lot description, for the allocated dates and times available for collection. Booking cut off times are 1pm (AEST) the previous day.
To make a booking, email pickups@grays.com.au with your:
- Full name
- Invoice number
- Contact number
- Preferred pick-up date & time
Please ensure you have a copy of winner's email or paid invoice and your driver's licence or photo ID. If you authorise a third party to collect your goods, the courier will be required to have a copy of the winner's email, letter of authority together with a copy of the Drivers licence from the winning bidder. Please download and print this form for 3rd party pickups.