If you're unable to collect your items yourself, you will need to arrange for a third party to collect on your behalf. This could be a friend or family member or a Courier Company of your choice.
In order for your goods to be released you will need to provide your third party with the following paperwork at collection;
- A copy of your zero balance invoice
- A copy of the registered winner's valid photo ID
- A signed letter of authority from the registered bidder, allowing staff to release the stock
Please be advised that goods will not be released to your third party unless your invoice has been paid in full and the required paperwork, as listed above, is presented at the time of collection.